These terms govern how your qq88star account works — what you agree to when you register, how transactions through GoPay or ShopeePay are handled, and what rules apply to your session activity. Read through each section before you proceed; your continued use of the platform confirms your acceptance of the conditions described here.
Account access subject to local law
GoPay & ShopeePay transaction rules apply
Session and wallet conduct covered
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POLICY SCOPE DETAIL
What These Conditions Actually Cover
By creating an account on qq88star, you enter a binding agreement with us regarding how this platform may be used. These conditions cover account registration, session conduct, wallet activity — including deposits and withdrawals processed through GoPay, ShopeePay, DANA and OVO — and the behaviour expected when you access any part of the service. We may update these terms when operational or regulatory circumstances require it. When we do, the revised version is posted on this page. Continuing to use your account after a change is published means you have accepted the updated conditions. We do not send individual notices for every revision, so checking this page periodically is your responsibility. Access to qq88star is available where local law permits. Eligibility depends on your region and the applicable regulations there. If your jurisdiction restricts or prohibits this type of platform, these terms do not grant you an entitlement to access. You are responsible for confirming that your use is lawful where you are located. Nothing in this policy overrides local law, and we will act in accordance with applicable requirements in any supported region.
GoPay
ShopeePay
DANA
OVO
INSIDE VS OUTSIDE
Where This Policy Applies and Where It Does Not
These terms do not cover every situation equally. Understanding the boundaries helps you know which conditions apply to your specific activity — whether that is a wallet transaction, a session action or a link you follow outside the platform.
Account Access
All conditions here apply fully to your registered account — login sessions, account settings, identity verification steps and any action taken while authenticated on qq88star. Your account activity is governed by these terms at all times.
Wallet Transactions
Deposits and withdrawals processed through GoPay, ShopeePay, DANA or OVO fall within this policy. Transaction limits, processing conditions and wallet verification requirements are described in your account dashboard after you log in.
Platform Content
Game content made available through studios such as PG Soft, Microgaming and Spadegaming is subject to each studio's own game rules alongside these terms. RTP figures are only shown where the game or provider exposes them directly in the lobby.
Third-Party Services
Links, payment processors and external services accessed through the platform operate under their own terms. We do not control or accept responsibility for third-party policies. Review those terms separately before using any external service.
YOUR ACCOUNT RIGHTS
Practical Steps Available Under This Policy
These terms are not only obligations — they also describe what you can do. You have the right to review your transaction records, correct inaccurate account details and raise questions about how your data or wallet is handled. Each of these actions is available through your account dashboard once you are logged in. If something is unclear or you believe an error has occurred, the process starts with the support route described in the section below this one. We do not require you to submit a formal legal request for routine account corrections; a support message is the normal first step. For more complex matters — such as a dispute over a wallet transaction processed through GoPay or ShopeePay — our support team will escalate within the process described in your account area. Keep a record of any transaction reference numbers shown at the time of the activity, as these help us locate the relevant session or payment entry quickly.
Review Your Records
Transaction history and session logs are accessible from your account dashboard after login. Reference numbers shown at the time of each wallet activity remain visible there and can be used when raising a question with support.
Correct Account Details
If your registered name, contact details or wallet information need updating, the correction path is in your account settings. Some changes may require identity confirmation before they take effect — the required steps are shown on the settings page.
Raise a Policy Question
Questions about what these terms mean for your specific situation can be sent to our support team. We address policy questions through the same channels as account help — live chat and email, as listed in the support section below.
Request Account Changes
Requests to close your account or alter its status are handled by support. We will confirm the outcome through the contact channel you used to make the request. Processing time depends on whether any pending wallet activity needs to be resolved first.
CONTACT POLICY ROUTES
How to Reach Us About These Terms
Policy questions, account corrections and transaction disputes all have a clear path. Reach our support team through live chat for faster responses, or use email when you need to attach a transaction reference or screenshot. Both channels handle terms-related questions alongside general account help.
Live Chat
Available directly from your account dashboard once logged in. Use this channel for immediate questions about account conditions, session conduct or wallet activity covered by these terms.
Email Support
Send your terms or transaction query to our support email address shown on the contact page. Include your account reference and any transaction ID visible in your dashboard to help us locate the relevant record quickly.
Account Dashboard
Many policy-related actions — including reviewing transaction records, checking wallet status for GoPay or ShopeePay activity, and accessing account settings — can be completed directly in your dashboard without contacting support.
HOW WE HANDLE THIS
Our Approach to Policy, Data and Account Security
We manage your account data and session information in line with the obligations these terms create. Cookies are used to maintain your session state across devices — this is what allows you to start on mobile and continue on desktop without losing your position. Account security measures are described in your account settings; we do not publish specific technical mechanisms, but the steps visible to you in the settings area reflect what is in place. Data retention follows the period required to support account operations and any applicable local regulatory requirements. If you want to understand what data is held against your account or request a change, the support channels above are the correct route.
Session Continuity
Your session state is maintained across devices using cookies. This means your account position, wallet balance and active settings carry over when you switch between mobile and desktop — no repeated login is required within an active session window.
Data Handling
Account data — including wallet records for DANA, OVO, GoPay and ShopeePay transactions — is retained for the period needed to operate your account and meet applicable local requirements. The current state of your records is visible in your dashboard.
Account Security
The security steps available to you — such as password management and wallet verification — are shown in your account settings after login. We do not describe specific technical mechanisms publicly, but the settings page reflects what controls are active on your account.
Policy Updates
When these terms change, the updated version is posted on this page. The date of the most recent revision is shown at the top of the document. We do not issue individual notices for every update; checking this page is your responsibility as an account holder.
TERMS FAQ
Common Questions About These Terms
These questions cover what our account holders most often ask about the conditions that govern their use of qq88star — from how updates work to what happens with wallet transactions and how to raise a dispute.
Do I need to accept these terms every time I log in?
No. Your acceptance is recorded when you register and confirmed by your continued use of the account. You are not asked to re-accept on each login. However, if these terms are updated, continuing to use your account after the revision is published means you accept the new version.
How will I know if the terms have been updated?
The revised terms are posted on this page with an updated revision date. We do not send individual notifications for every change. We recommend checking this page periodically — particularly before initiating a large wallet transaction through GoPay, ShopeePay or DANA.
What happens to my GoPay or ShopeePay transaction if there is a dispute?
Raise the matter through live chat or email support, and include the transaction reference number shown in your account dashboard. Our support team will review the relevant wallet record and respond through the same channel. Keep your reference numbers; they are the fastest way to locate the entry.
Can I request a copy of my account or transaction data?
Your transaction history and session records are accessible directly in your account dashboard after login. For a broader data request covering information held on your account, contact support through email with your account reference. We handle these requests in line with applicable local requirements.
Does this policy apply if I access qq88star from outside Indonesia?
Access to qq88star depends on local law and is available only where local regulations permit. These terms apply to your account wherever you access it, but eligibility to use the platform at all is subject to the rules of the region you are in at the time of access.
How do I close my account under these terms?
Account closure requests are handled through support — use live chat or email to submit the request. We will confirm the outcome through the channel you used. If you have a pending wallet balance through OVO, DANA or another payment method, that will need to be resolved before closure is completed.
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